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Salesforce

Revenue Analytics Dashboard

Transformed Salesforce's global NGO and Education GTM reporting by building a unified revenue analytics system that replaced manual spreadsheets with automated, trustworthy dashboards.

Public Sector & Education2021Revenue OperationsAnalyticsBI
Context

The Challenge

Leaders lacked a single, accurate view of pipeline, performance, and campaign contribution. Reporting relied on manual spreadsheets, leading to delays, data drift, and inconsistent insights. Data quality issues across CRM and MAP systems created mistrust in reported metrics. Regional teams needed role-based dashboards aligned to their KPIs and operational rhythms. DemandGen and Campaign teams had no scalable framework for validating or interpreting data.

Approach

The Route Map

Step-by-step path from challenge to outcome.

1

BI Pipeline Architecture: Designed ETL workflows connecting CRM

BI Pipeline Architecture: Designed ETL workflows connecting CRM, MAP, and Business Objects data

2

Data QA Framework: Implemented Oracle SQL validation rules to ensure data accuracy before reporting

Data QA Framework: Implemented Oracle SQL validation rules to ensure data accuracy before reporting

3

Executive Dashboard System: Built interactive Tableau dashboards for CMOs

Executive Dashboard System: Built interactive Tableau dashboards for CMOs, regional leads, and ops teams

4

Unified KPI Framework: Standardized definitions for pipeline stages

Unified KPI Framework: Standardized definitions for pipeline stages, contribution, and attribution

5

Automation Layer: Replaced multi-day manual reporting with automated refreshes and alerts.

Automation Layer: Replaced multi-day manual reporting with automated refreshes and alerts.

Execution

The Stack

Channels, tools, and MarTech used to deliver results.

Channels

  • Revenue Operations
  • Analytics
  • BI

Tools

  • HubSpot
  • Salesforce
  • Looker

MarTech

  • Attribution
  • Analytics
  • Automation
Results

Outcomes Delivered

2 hours

Reporting Time

from 4 days (190% reduction)

85%

Data Quality

Improved

$250M+

Pipeline Tracked

Supported

Established the analytical backbone for global GTM decisions across NGO and Education verticals

Reduced reporting time by 190% (4 days → 2 hours)

Improved data quality by ~85%

Supported 250M+ pipeline tracking

Lessons

What's Next

Key takeaways and ongoing opportunities.

This engagement demonstrates the power of a systematic, data-driven approach to GTM. The results speak to the importance of clear strategy, proper execution infrastructure, and continuous optimization. Moving forward, the focus shifts to scaling these wins and identifying the next growth lever.

Ongoing Optimization

Continuous monitoring and refinement to maintain momentum and identify new opportunities.

Scale & Expand

Apply proven frameworks to adjacent markets, channels, or product lines.

Ready for results like these?

Let's discuss how I can help accelerate your growth.