/case-studies/abm-system-launch-prgx/
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PRGX Global

ABM System Launch

Built PRGX's first fully unified ABM system—integrating targeting, personalization, measurement, and sales alignment to drive revenue impact across enterprise accounts.

Financial Services2024ABMEnterprise GTMSales Alignment
Context

The Challenge

PRGX had no formal ABM program, playbooks, or aligned ICP model for enterprise targeting. Marketing, Sales, and Operations were operating in silos with inconsistent definitions and engagement strategies. Lack of visibility into account intent, engagement, and buying committees limited progression. Content and messaging were not structured for personalization across tiers and personas.

Approach

The Route Map

Step-by-step path from challenge to outcome.

1

ABM Operating System: Designed a unified strategy including ICP

ABM Operating System: Designed a unified strategy including ICP, tiering, and account selection rules

2

Intent & Signal Integration: Connected Demandbase

Intent & Signal Integration: Connected Demandbase, CRM, and MAP to surface account-level insights

3

Multi-Threaded Sales Alignment: Built playbooks and processes for deep stakeholder engagement

Multi-Threaded Sales Alignment: Built playbooks and processes for deep stakeholder engagement

4

Personalization Infrastructure: Created modular messaging for industries

Personalization Infrastructure: Created modular messaging for industries, personas, and account tiers

5

Measurement Framework: Established MQAs

Measurement Framework: Established MQAs, progression metrics, and sales alignment reporting.

Execution

The Stack

Channels, tools, and MarTech used to deliver results.

Channels

  • ABM
  • Enterprise GTM
  • Sales Alignment

Tools

  • HubSpot
  • Salesforce
  • Looker

MarTech

  • Attribution
  • Analytics
  • Automation
Results

Outcomes Delivered

87%

Pipeline Growth

YoY

180%

MQL→SQL Lift

Lift

200%

Account Engagement

Increase

Launched a scalable ABM engine enabling coordinated marketing + sales motions across 300 enterprise accounts

87% YoY pipeline growth

180% lift in MQL→SQL conversion

200% increase in strategic account engagement

Lessons

What's Next

Key takeaways and ongoing opportunities.

This engagement demonstrates the power of a systematic, data-driven approach to GTM. The results speak to the importance of clear strategy, proper execution infrastructure, and continuous optimization. Moving forward, the focus shifts to scaling these wins and identifying the next growth lever.

Ongoing Optimization

Continuous monitoring and refinement to maintain momentum and identify new opportunities.

Scale & Expand

Apply proven frameworks to adjacent markets, channels, or product lines.

Ready for results like these?

Let's discuss how I can help accelerate your growth.